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Care Receivers

AI Health Concierge

Talk to an AI health assistant to prepare for appointments and understand your health information.

1

Open the Concierge

Click AI Concierge in the top navigation (or AI in the mobile bottom bar). The concierge requires an active subscription — if you don't have one, you'll see an upgrade prompt.

The concierge uses credits. Each conversation session consumes credits based on duration. Your remaining credits are shown at the top of the page.

2

Start speaking

Click the microphone button and begin speaking naturally. Describe your symptoms, ask health questions, or request help preparing questions for an upcoming appointment. The AI responds in real time with voice.

Speak clearly and naturally. The AI understands medical terminology but you don't need to use it — plain language works well.

3

What the concierge can help with

The AI Health Concierge is designed to help you:

  • Understand symptoms and what they might indicate
  • Prepare questions to ask your doctor
  • Understand medical terms in your reports
  • Get general health and wellness guidance

Important: The AI Concierge provides general health information only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your care provider for medical decisions.

4

Start a new conversation

Each conversation maintains context — the AI remembers what you said earlier in the session. When you want to start fresh on a new topic, click Start New to begin a clean conversation.

Starting a new conversation does not consume additional credits — only active speaking time is counted.