Priority support available to organizations purchasing bulk licenses, please reach out to us at payments@mercurie.ai.
Refunds are not available, unless in case of failure of service.
Rate Limits
Per Request
Per Minute
Per Day
Transcription for Medical Notes
60 mins of audio 24,000 spoken character
4 requests
1000 requests 25 hours of audio
Prescription Drafting
24,000 characters in notes/transcript
4 requests
200 requests
Transcription for Record Query
60 mins of audio 24,000 spoken character
4 requests
500 requests 5 hours of audio
Record Query
4 requests
200 requests
For prescription, the output is limited to 4000 chars.
For record query, the answer is summarized from 10 most relevant pages from the records. If there are several pages containing relavant information, query may return incomplete information. The output is limited to 4000 chars.
Please reach out to us at payments@mercurie.ai for queries related to pricing and rate limits.