Simple, Transparent Pricing
Empowering healthcare providers and patients with smart tools. Choose the plan that fits your needs.
Support & Consultation
We're here to help you get the most out of Mercurie. Our team of experts is ready to assist with integration, custom features, and more.
Email Support
Response within 3 business days. Urgent service disruptions prioritized and addressed within hours.
support@mercurie.aiProduct Documentation
Comprehensive guides and open-source examples available. We continuously improve documentation based on your feedback.
Feature Requests
Roadmap-aligned requests are free. Custom development is available at consultation rates.
Consultation Services
Expertise in AI-enhanced medical systems.₹9,000 per hour + 18% GST
Enterprise Solutions
100+ annual licenses? We offer complimentary on-site product demos and integration assistance.
Other Terms
Refunds available only for service failure. Phone support available for enterprise customers at consultation rates.
Rate Limits
To ensure high quality of service for everyone, we apply the following fair usage limits.
| Service | Per Request | Per Day | Per Month |
|---|---|---|---|
| Record Upload | 20 pages | 50 pages | 100 pages |
| Transcription (Query) | 60 mins audio | 50 requests / 1 hr | - |
| Record Query | - | 20 requests | 100 requests |
- Document processing assumes less than 4,000 characters per page.
- Record query output is limited to 4,000 characters.
Questions about payments? Contact us at payments@mercurie.ai